[vc_row type=”boxed” background_style=”normal” css=”.vc_custom_1487365316112{margin-top: 75px !important;padding-right: 50px !important;padding-left: 50px !important;}”][vc_column][vc_column_text]<\/p>\n
Do you have a question for us? Here you will find some frequently asked questions.<\/p>\n
If you have any further questions, our staff will be happy to help you. [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1616412811879{padding-right: 35px !important;padding-left: 35px !important;background-color: #f9f6f6 !important;}”][vc_column width=”1\/2″][vc_tta_accordion active_section=”” collapsible_all=”true”][vc_tta_section title=”Where can I purchase Soendgen Keramik products as a customer?” tab_id=”1566998616673-89914c2f-03b2″][vc_column_text]Our products can be bought from various garden centers, DIY stores and florists. You can find a choice of retailers via our search function<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I as a customer buy products directly from you as a manufacturer?” tab_id=”1566998616683-dbe023d6-2a9f”][vc_column_text]We only supply our products to retail customers. Our products can be bought from various garden centers, DIY stores and florists.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are Soendgen Keramik products dishwasher safe?” tab_id=”1566998863612-f550e13e-2e83″][vc_column_text]Ceramic vessels should not be cleaned in the dishwasher. It is recommended to clean the vessels with lukewarm water and a soft sponge and to avoid using aggressive cleaning agents.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I find the prices for your products?” tab_id=”1566998917330-7d8bf775-4992″][vc_column_text]Our retail partners decide on the retail prices themselves. Please ask our retail partners for the price of each respective product.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you offer tours of the factory?” tab_id=”1566998945265-80ac79d8-df1e”][vc_column_text]Factory tours for private individuals are unfortunately not possible for security reasons.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I find the T&Cs and GTCPs?” tab_id=”1566999088672-1546fcf0-62b2″][vc_column_text]Our Terms and Conditions and General Terms and Conditions of Purchase can be found in the footer of the website.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where do deposits on my outdoor vessel come from and how can I get rid of them?” tab_id=”1566999106457-37acb893-a85d”][vc_column_text]Organic deposits on the walls of the vessels which emerge over time, such as efflorescence or a buildup of moss, give the pots a unique character and emphasize the naturalness of the material. [vc_row type=”boxed” background_style=”normal” css=”.vc_custom_1487365316112{margin-top: 75px !important;padding-right: 50px !important;padding-left: 50px !important;}”][vc_column][vc_column_text] Frequently Asked Questions (FAQs) Do you have a question for us? Here you will find some frequently asked questions. If you have any further questions, our staff will be happy to help you. Please send us an e-mail to keramik@soendgen.de. [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1616412811879{padding-right: 35px !important;padding-left: 35px […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-433","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n
\nPlease send us an e-mail to keramik@soendgen.de<\/a>.<\/span><\/p>\n
\nThe deposits can easily be removed using vinegar water or lemon cleaner and a scrubbing brush or sponge.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I get a copy of your product catalog?” tab_id=”1566999142974-d13fe13c-f749″][vc_column_text]As a retailer, you can get a copy of our product catalog from your SK contact person or download it from the retailer section of our website.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long can I water my plants with the i-drop?” tab_id=”1566999165831-3771a5ba-1bba”][vc_column_text]Depending on the size of the i-drop (70 or 170ml), you can use it to water your plants for 3-4 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are the indoor vessels (e.g. bowls) also suitable for food?” tab_id=”1566999201461-e72aee5f-8e4f”][vc_column_text]We recommend only using our vessels for plants.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/2″][vc_tta_accordion active_section=”” collapsible_all=”true”][vc_tta_section title=”Where can I find out what size my vessel is?” tab_id=”1616412732101-135cab4a-db32″][vc_column_text]You can find the matching sizes for the growing pots on the label on the underside of the vessel.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What size is indicated on the vessel?” tab_id=”1616412732128-23c68498-e9dc”][vc_column_text]The size relates to the outer diameter of the vessels. Clay is a natural material and can show slight variations. Therefore, our sizes are rounded up or down to the nearest whole number.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are indoor vessels suitable for outdoor use?” tab_id=”1616412732155-165bdda1-1e86″][vc_column_text]When placed outside, indoor vessels are exposed to particular outside influences, such as humidity, strong sunshine and frost. This means they are not suitable for outdoor use.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where are Soendgen Keramik products manufactured?” tab_id=”1616412732181-61e0cd02-d218″][vc_column_text]Our ceramic range is produced at two sites in Germany. We produce up to 130,000 ceramic vessels a day at our sites in Wachtberg-Adendorf and Grafschaft-Gelsdorf. A small part of our product range is sourced from (partner) suppliers.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which countries does Soendgen Keramik supply to?” tab_id=”1616412732209-0cfd759a-89d6″][vc_column_text]Soendgen Keramik supplies products to garden centers, DIY stores and florists around the world.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long is the delivery time to Germany and abroad?” tab_id=”1616412732234-4abbf2c8-2936″][vc_column_text]The delivery time depends on the order volume and the destination. Deliveries to addresses in Germany usually take no more than 14 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does Soendgen Keramik have a factory outlet?” tab_id=”1616412732263-a833b2ef-f0cd”][vc_column_text]Soendgen Keramik does not have a factory outlet because our vessels are only sold to retailers. You can find a choice of retailers via our search function.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do Soendgen Keramik vessels come with a guarantee?” tab_id=”1616412732294-bee03f1a-8ed5″][vc_column_text]Soendgen Keramik offers its customers a 24-month statutory guarantee on all vessels.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Why don\u2019t Soendgen Keramik products come with a saucer?” tab_id=”1616412732324-8dd05a7a-2a4c”][vc_column_text]Because our indoor vessels are perfectly watertight, they can be used as cachepots.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row el_id=”freisteller”][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/3″][vc_tta_accordion active_section=”1″ collapsible_all=”true”][vc_tta_section title=”Where can I purchase Soendgen Keramik products as a customer?” tab_id=”1616412714690-cf8f8869-0f49″][vc_column_text]Our products can be bought from various garden centers, DIY stores and florists. You can find a choice of retailers via our search function<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I as a customer buy products directly from you as a manufacturer?” tab_id=”1616412714711-999d0301-7a00″][vc_column_text]We only supply our products to retail customers. Our products can be bought from various garden centers, DIY stores and florists.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are Soendgen Keramik products dishwasher safe?” tab_id=”1616412714730-0999715a-0f12″][vc_column_text]Ceramic vessels should not be cleaned in the dishwasher. It is recommended to clean the vessels with lukewarm water and a soft sponge and to avoid using aggressive cleaning agents.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I find the prices for your products?” tab_id=”1616412714748-81c94455-628e”][vc_column_text]Our retail partners decide on the retail prices themselves. Please ask our retail partners for the price of each respective product.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you offer tours of the factory?” tab_id=”1616412714768-b8b2d68c-72db”][vc_column_text]Factory tours for private individuals are unfortunately not possible for security reasons.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I find the T&Cs and GTCPs?” tab_id=”1616412714786-233d12bb-ee50″][vc_column_text]Our Terms and Conditions and General Terms and Conditions of Purchase can be found in the footer of the website.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where do deposits on my outdoor vessel come from and how can I get rid of them?” tab_id=”1616412714805-a6e450e3-7214″][vc_column_text]Organic deposits on the walls of the vessels which emerge over time, such as efflorescence or a buildup of moss, give the pots a unique character and emphasize the naturalness of the material.
\nThe deposits can easily be removed using vinegar water or lemon cleaner and a scrubbing brush or sponge.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I get a copy of your product catalog?” tab_id=”1616412714825-4d844c01-57a1″][vc_column_text]As a retailer, you can get a copy of our product catalog from your SK contact person or download it from the retailer section of our website.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long can I water my plants with the i-drop?” tab_id=”1616412714842-0bf40ac6-e1a9″][vc_column_text]Depending on the size of the i-drop (70 or 170ml), you can use it to water your plants for 3-4 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are the indoor vessels (e.g. bowls) also suitable for food?” tab_id=”1616412714861-4dc44f1a-750f”][vc_column_text]We recommend only using our vessels for plants.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I find out what size my vessel is?” tab_id=”1616412714881-fb7d1022-5505″][vc_column_text]You can find the matching sizes for the growing pots on the label on the underside of the vessel.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What size is indicated on the vessel?” tab_id=”1616412714903-8e504402-f423″][vc_column_text]The size relates to the outer diameter of the vessels. Clay is a natural material and can show slight variations. Therefore, our sizes are rounded up or down to the nearest whole number.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are indoor vessels suitable for outdoor use?” tab_id=”1616412714919-5f229dcc-a49f”][vc_column_text]When placed outside, indoor vessels are exposed to particular outside influences, such as humidity, strong sunshine and frost. This means they are not suitable for outdoor use.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where are Soendgen Keramik products manufactured?” tab_id=”1616412714939-02f997b1-bf77″][vc_column_text]Our ceramic range is produced at two sites in Germany. We produce up to 130,000 ceramic vessels a day at our sites in Wachtberg-Adendorf and Grafschaft-Gelsdorf. A small part of our product range is sourced from (partner) suppliers.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which countries does Soendgen Keramik supply to?” tab_id=”1616412714959-fc0341bc-584e”][vc_column_text]Soendgen Keramik supplies products to garden centers, DIY stores and florists around the world.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long is the delivery time to Germany and abroad?” tab_id=”1616412714979-2f801590-8b07″][vc_column_text]The delivery time depends on the order volume and the destination. Deliveries to addresses in Germany usually take no more than 14 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does Soendgen Keramik have a factory outlet?” tab_id=”1616412714998-21cba342-a37b”][vc_column_text]Soendgen Keramik does not have a factory outlet because our vessels are only sold to retailers. You can find a choice of retailers via our search function.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do Soendgen Keramik vessels come with a guarantee?” tab_id=”1616412715017-1ab76d14-abd7″][vc_column_text]Soendgen Keramik offers its customers a 24-month statutory guarantee on all vessels.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Why don\u2019t Soendgen Keramik products come with a saucer?” tab_id=”1616412715038-9689b4e2-0407″][vc_column_text]Because our indoor vessels are perfectly watertight, they can be used as cachepots.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"